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The Process

We guide you through the mortgage process.

The experienced team with Claystone Mortgage Team help guide you through the mortgage financing process with ease.

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Trust an Award-Winning Team

Partner with the award-winning Claystone Mortgage Team, who have over 75 years of combined mortgage experience and have helped thousands of clients with thousands of mortgages, and as a result, saved them thousands of dollars. As a team of licensed professionals with a diverse range of past financial services experience, working in some of Canada’s major banks and credit unions from coast-to-coast, we are able to offer mortgage advice and recommendations based on a thorough knowledge of the mortgage industry and the financial goals and aspirations of our valued clients that we seek to understand.

We operate with integrity and while we have amassed an array of nominations and awards, we consider your referral to be our highest form of recognition. As such, you can trust that you will receive the utmost care and attention from a truly experienced team – from our complementary no-obligation mortgage consultation to your funding. We only offer products and services in the best interest of our clients and that are going to truly bring value and deliver savings. As a result, we have thousands of satisfied clients who have experienced the exceptional advantage of partnering with the Claystone Mortgage Team.

  1. UNDERSTAND 
We start by getting to know you, your goals, understand your budget and what is important to you.  If you are purchasing a home or considering a debt consolidation, we will explain the mortgage process so that you feel confident and informed about everything.  
 
  1. APPLY
A mortgage application is next plus important documents such as income verification is required to ensure we produce accurate results to you.  We offer several options, online, in person or over the phone – you choose what is most convenient for you.  Complete our application and send important documents upfront so that there are no surprises later. 
 
  1. RESEARCH BEST OPTIONS 
Now that we have an understanding of your goals and your application along with income confirmation is received, we will research and source the mortgage products and features best suited for you.  Then, we will discuss and review your options, compare payment options, maximum mortgage amounts, etc. prior to submitting for approval. 
 
  1. APPROVE & REVIEW 
Once we receive your approval you will be updated with all of the details and conditions of your approval. This is an important step and we will review this carefully with you to ensure you feel informed, confident and pleased about the results. 
 
  1. FULFILL MORTGAGE CONDITIONS 
Our dedicated Mortgage Underwriter will be focused on the completion of your mortgage file and is also available to help with any questions you may have.  We are following your mortgage progress every step of the way to ensure a smooth mortgage experience. 
 
  1. MORTGAGE COMPLETION 
Congratulations, your mortgage is now complete.   This means we have confirmed with your lawyer or lender that your mortgage has closed and you either have the keys to your house or the money you have been waiting for.  It doesn’t stop here as we look forward to helping you with mortgage advice in the future that will save you money.